Sales Management
Universe transforms your sales processes from just taking orders into a proactive structure that will increase your turnover through customer relationship analytics and intelligent sales strategies.
Next-Generation Sales & Customer Management Standards
Universe transforms your sales processes from just taking orders into a proactive structure that will increase your turnover through customer relationship analytics and intelligent sales strategies.
End-to-End Opportunity & CRM Tracking
Track your potential customers (Leads) and sales opportunities from the first contact; instantly monitor your sales team's performance and conversion rates.
Fast & Flexible Quotation Management
Prepare corporate-designed professional quotations in seconds; keep revision history of quotes and digitize customer approval processes.
Dynamic Pricing & Discount Rules
Define automated price lists and tiered discount structures based on customer groups, campaign periods, or order volume.
Credit Limit & Risk Management
Determine customer-based open account limits; protect your financial security by allowing the system to automatically block orders for customers who reach their risk limit.
Stock-Integrated Available-to-Promise (ATP)
Automatically offer your customers the most accurate delivery date by checking stock status and production plans at the time of ordering.
After-Sales Service & Warranty Tracking
Manage warranty periods based on serial numbers, service records, and customer complaint processes for sold products in an integrated way.
Omni-channel Sales Support
Manage all orders coming from field sales teams, B2B portals, or e-commerce channels from a single center without any confusion.
Automated Invoicing & E-Transformation
Convert completed shipments into invoices with one click; complete e-Invoice, e-Archive, and e-Waybill processes directly through the system.
Universe: Sales Efficiency Metrics
Increase your market share and profitability by optimizing your sales operations with data.
Increase in Sales Closing Speed
Accelerate the sales cycle and respond before your competitors by automating quotation preparation and approval processes.
Collection Tracking & Risk Control
Eliminate uncertainties in cash flow by instantly monitoring overdue receivables and customer risk scores.
Increase in Average Order Value
Increase your basket value with cross-sell and up-sell recommendations that analyze customer purchasing habits.
Customer Satisfaction (SLA)
Fully fulfill the delivery promises you give to your customers with accurate stock information and on-time shipment tracking.
Ready-to-Use Reports to Empower Decision-Making
Universe CBP offers over 12 ready-to-use reports that analyze your entire sales universe, from sales volume to field performance.
Sales Pipeline
Forecasts your future turnover by visualizing at which stage (Meeting, Quote, Contract) potential opportunities are.
Customer-wise Profit Analysis
Analyzes how much turnover each customer brings to you and the net profitability rates of these sales.
Sales Personnel Scorecard
Compares targets, actual sales, and visit efficiencies on a per-salesperson or representative basis.
Product-wise Sales Analytics
Guides your stock and marketing strategy by listing top-selling and highest-margin products.
Quotation Won/Lost Analysis
Allows you to improve your sales strategy by analyzing acceptance rates of given quotes and "reasons" for lost quotes.
Pending Orders (Backlog)
A detailed breakdown by quantity and lead time of orders that are approved but not yet shipped.
Customer Accounts Receivable Aging
Breaks down your customers' debt status by maturities; helps you determine collection priorities.
Sales Forecasting
Reports the likely sales volume in the coming periods by analyzing historical data and open opportunities.
Regional Sales Distribution
Shows in which region or city you are more effective by analyzing the geographic distribution of your sales.
Return & Cancellation Analysis
Detects quality or process errors by tracking return rates and cancellation reasons of sold products.
Customer Acquisition Cost (CAC)
Compares expenditures made to acquire a new customer with the return obtained from that customer.
Churn Alarms
Allows you to take win-back action by listing customers who haven't ordered for a long time or whose purchasing frequency has dropped.
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