Telecommunications and IT
Network infrastructure management, SLA tracking and automation of complex IT services
Operational Intelligence in Uninterrupted Communication and Digital Infrastructure: Universe
The world of telecommunications and IT, which forms the backbone of the information age, is built on high speed and absolute accessibility. Universe combines complex network structures, scattered hardware inventory, and dynamic service processes in a single smart center.
Seal all processes from field operations to subscription management, from SLA tracking to cyber security standards with Universe. Manage your technical capacity efficiently, predict operational interruptions with digital intelligence, and strengthen the infrastructure of your institution, the pioneer of digital transformation, with an unshakeable data discipline.
Digital Twin and Capacity Control
Meticulously seal all your physical and virtual assets from a single center.
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Asset Life Cycle
Track configuration history and technical status of server, router, and cable networks instantly.
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Capacity Planning
Seal expansion needs before bottlenecks occur by analyzing the load distribution on the network.
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GPS Based Localization
Manage locations and technical service histories of field assets with a digital passport.
Uninterrupted Service Promise
Automatically assign fault records (tickets) according to priority levels and instantly report and seal resolution times based on SLA criteria.
Agile Field Operation
Mobile Work Orders
Seal the process by instantly transmitting fault or installation requests to the nearest team.
Defective Part Tracking
Seal 100% stock accuracy by deducting hardware from the inventory based on serial numbers.
Software Inventory
Monitor license periods and cloud subscriptions with a digital calendar; seal critical periods.
Recurring Revenue Control
Create usage-based billing setups and seal collection processes with an integrated financial cycle.
Digital Protection
Digitalize ISO 27001 and GDPR compliance; guarantee security by sealing logs.
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